Frequently Asked Questions

Are your sugar gliders lineaged? Yes.

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Are you USDA licensed? Yes.

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Can I come visit the joeys and choose the one I like best? No. As a home based business we are not open to the public. 

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How much does a sugar glider cost? Our prices start at $350 and go up. Pricing is noted separately for pet only or with breeding rights. Pairs sold as pet-only start at $500.

 

Can I purchase a single sugar joey? Sugar gliders are colony animals and as such we do not sell single joeys unless joining an existing colony or program. 

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What does "pet only" mean? What are breeding rights? Joeys sold as pet only means they are sold without permission to breed. Male joeys are neutered prior to heading home. Females cannot be spayed so remain intact; however, you will not receive lineage detail. Joeys are often sold at a lower price to pet only homes. Joeys sold with breeding rights will include lineage and requires a COI and kinship analysis prior to purchase. 

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How much does a proper set up cost? Set-up costs, in addition to the cost of the glider(s), start around $500 and can escalate quickly from there 😁. You can read more here about our recommended cages, supplies, wheels and more. If this question is of interest you as a possible first time owner, we recommend visiting a few sites and Facebook groups to learn as much as possible prior to diving in. 

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What is included when I purchase a sugar glider? Each joey will come with a bonding pouch and/or a sleeping pouch. Additionally, we like to share our favorites so often send home treats, small toys and extras.

 

Do you sell the required supplies? A select group of items can be purchased from us including pellets, sleeping pouches, bonding bags, Freedom Wheels and often toys from our favorite vendors. This often saves time due to vendor wait lists and the lack of local availability of safe sugar glider products. Check out our store for some fun boutique shopping.

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How do I reserve or purchase a sugar glider? The first step is to complete the application and submit. Once reviewed we will be in touch to discuss specifics such as hets, lineage, answer questions and more. A $100 deposit is required to reserve a joey. An invoice will be delivered via email. The deposit will be applied towards the total agreed price. Deposits are non-refundable. If the decision is made not to sell a glider, 100% of your deposit will be refunded via the original payment method.

 

When is final payment due and when is pick up? Final payment and delivery arrangements must be made within 7 days days of the ready-to-go date. Payment must be made in full prior to (a) transport date or (b) neuter date. Due dates and balances will be communicated in writing. A boarding fee of $10/week will be applied to pick-ups scheduled outside of the 7 day window. If you purchase a glider that is currently old enough to go home, pick up must be made within 7 days of deposit. 

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What payment methods do you accept? What about payment plans? Our preferred payment system is credit card (for your safety) Zelle or cash. Credit card payments are offered through our Wix processing system with a passthrough fee of 3%. We do not offer payment plans of any kind. Deposits via credit card are not subject to a fee.

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Do you offer transport? We offer options for both local and nationwide transport.

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• Route based ground transport nationwide is available through two different companies. Route based transport runs $225 and this includes the use of transport supplies. Estimated delivery time varies depending on the route and number of stops.​

• Private transport/meet up within 20 miles of 30276 is free. Private transport, door-to-door, is offered at a rate of $2.50 per mile (first 25 miles no charge) from 30276.

• ​Air transport ranges between $350 and $500 depending on the airline. This range includes airfare + transport supplies. Air routes are limited based on routes and weather conditions at both the origin and destination location. 

 

Make sure to consider transport expenses prior to placing a deposit. Most importantly, know that we do not offer deposit refunds due to travel arrangements or lack thereof. 

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What else should I know? Our sugar gliders are our pets. A significant amount of time and effort goes into setting our joeys up for success. If for any reason we do not feel our sugar gliders are a good fit for you, we reserve the right to refuse and/or cancel a sale.