Frequently Asked Questions
Below are a list of questions frequently received. If you do not see an answer to your question below, feel free to reach out.
Are your sugar gliders lineaged? Yes.
Can I come visit the joeys and choose the one I like best? No. As a home based business we are not open to the public.
How much does a sugar glider cost? Our prices start at $350 and go up. Pricing is noted separately for pet only or with breeding rights. Pairs sold as pet-only start at $500.
Can I purchase a single sugar joey? Sugar gliders are colony animals and as such we do not sell single joeys unless joining an existing colony or program.
What does "pet only" mean? What are breeding rights? Joeys sold as pet only means they are sold without permission to breed. Male joeys are neutered prior to heading home. Females cannot be spayed so remain intact; however, you will not receive lineage detail. Joeys are often sold at a lower price to pet only homes. Joeys sold with breeding rights will include lineage and requires a COI and kinship analysis prior to purchase.
How much does a proper set up cost? Set-up costs, in addition to the cost of the glider(s), start around $500 and can escalate quickly from there 😁. You can read more here about our recommended cages, supplies, wheels and more. If this question is of interest you as a possible first time owner, we recommend visiting a few sites and Facebook groups to learn as much as possible prior to diving in.
What is included when I purchase a sugar glider? Each joey will come with a bonding pouch and/or a sleeping pouch. Additionally, we like to share our favorites so often send home treats, small toys and extras.
Do you sell the required supplies? A select group of items can be purchased from us including Happy Glider pellets, sleeping pouches, bonding bags, Freedom Wheels and often toys from our favorite vendors. This often saves time due to vendor wait lists and the lack of local availability of safe sugar glider products. Check out our store for some fun boutique shopping.
How do I reserve or purchase a sugar glider? A detailed overview of the purchase process is available here. The read is detailed overview of getting your new joeys home.
What payment methods do you accept? What about payment plans? Our preferred payment system is credit card (3% fee) Zelle, Cash App or cash. Credit card payments are offered through our Wix processing system with a passthrough fee of 3%. We do not offer payment plans of any kind. Deposits via credit card are not subject to a fee.
Do you offer transport? Yes. We offer options for both local and nationwide transport. Local meet-up is no charge within 15 miles. Nationwide route-based ground transport starts at $225. Click here to read more about all options and policies related to transport. Make sure to consider transport expenses prior to placing a deposit. Most importantly, know that we do not offer deposit refunds due to travel arrangements or lack thereof.
What else should I know? Our sugar gliders are our pets. A significant amount of time and effort goes into setting our joeys up for success. If for any reason we do not feel our sugar gliders are a good fit for you, we reserve the right to refuse and/or cancel a sale.
